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Crisis Help Services

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Major Crisis

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911    EMERGENCY                      Police, Fire, Ambulance

RCMP Non-Emergency               Moncton Area    506-857-2400

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Hospital Emergency        Moncton Hospital

135 MacBeath Ave, Moncton, NB                           506-857-5353

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Hospital Emergency        Dr Georges Dumont Hospital

330 University Ave, Moncton, NB                          506-862-4114

Psychiatric Nurse  8 am to 8 pm       7 days/week

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Major Addiction & Mental Health Problems

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506-856-2444           Addiction & Mental Health Services

Crisis Worker           Mon - Fri     8:30 am - 4:30 pm

Psychiatric Treatment, Addiction Counsellors, FACT Team

Location:        81 Albert St, Moncton, NB

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1-866-355-5550       New Brunswick Addiction & Mental Health Helpline      Toll Free    24/7

Note:  After-Hour calls from 12::00 am to 8:00 am are directly forwarded to Tele-Care NB   811

Note:  Service includes referral to all Mobile Crisis Units.         Moncton         Mobile Crisis Unit                         7 days/wk          12 pm – 10 pm

A team of trained clinicians called Care Coaches are now available (8 am to Midnight) to offer information, support and guidance to people. The care coaches include licensed clinical therapists, social workers, registered nurses and other professionals who have education and experience in social services, mental health and/or addictions. If someone requires urgent assistance, they can be referred to Addiction and Mental Health Mobile Crisis Services, to the local emergency room

https://www2.gnb.ca/content/gnb/en/departments/health/AddictionsandMentalHealth/helpline.html

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 506-533-9100          Beausejour Family Crisis Resource Centre

Crisis Team               Mon – Fri    8:30 am – 4:30 pm

Provides counselling services for: mental illness problems, suicidal thoughts, depression, emotional support, domestic violence/abuse and anger management.   Service area includes greater Moncton, NB

Office:             506-533-9100

Hours:             Mon - Fri      8:30 am - 4:30 pm

Location:        Centre Courage Centre, 66 Calder St, Shediac, NB

https://healingstartshere.ca/

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1-866-771-7760        Mobile Crisis Unit         Moncton, Shediac, Richibucto, and Kent, Westmorland, Albert                          7 days/week      12 pm - 10 pm

Note:  When calling this phone number, the call is directly forwarded to

the New Brunswick Addiction & Mental Health Helpline

Addiction and mental health social workers and/or nurses provide timely and well-coordinated responses to people who are experiencing a mental health crisis and who require assessment or intervention in the community. Mobile Crisis Units provide interventions to defuse situations in the community to individuals and families outside of the usual hours of operations including evenings and weekends. Assessment and crisis intervention occur in the person’s own environment or the environment of their choice.

https://horizonnb.ca/services/addictions-mental-health/adult-services/mobile-crisis-unit/

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Crisis Help Phone Lines

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1-800-667-5005       Chimo Help Line for New Brunswick

Helpline:                   Toll Free     24/7

Chat:                          Daily from 5:00 PM to Midnight  AT

Help for:  Thoughts of Suicide. Emotional Distress,   Anxiety, General Information, Loneliness, Divorce/Separation, Senior Resources, Frustration & Anger

https://johnhowardfredericton.ca/chimo/

 

1-800-668-6868       Kids Help Phone      Toll Free      24/7

Crisis Text Line – Text ‘Talk’ to 686868

Professional, anonymous telephone and online counseling service, information and referral service available free to any young person (up to 19 years of age) living in Canada. Counseling is available 24 hours every day to discuss any issue, via both the internet and telephone.

http://kidshelpphone.ca/

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1-866-355-5550       New Brunswick Addiction & Mental Health Helpline     Toll Free    24/7

Note:  After-Hour calls from 12::00 am to 8:00 am, the calls are directly forwarded to Tele-Care NB   811

Note:  Service includes referral to all Mobile Crisis Units.                          Moncton        Mobile Crisis Unit           7 days/wk        12 pm – 10 pm

A team of trained clinicians called Care Coaches are now available (8 am to Midnight) to offer information, support and guidance to people. The care coaches include licensed clinical therapists, social workers, registered nurses and other professionals who have education and experience in social services, mental health and/or addictions. If someone requires urgent assistance, they can be referred to Addiction and Mental Health Mobile Crisis Services, to the local emergency room, or they can request aid from emergency services via 911.

https://www2.gnb.ca/content/gnb/en/departments/health/AddictionsandMentalHealth/helpline.html

 

811                              Tele-Care  NB                               24/7

Provides access to bilingual intake navigators and registered nurses, who will help you find health information and services, discuss symptoms and recommend whether you should be seen by a provider.

https://www2.gnb.ca/content/gnb/en/corporate/promo/accessing-healthcare/tele-care.html

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988                             Suicide Crisis Helpline      Toll Free   24/7        Canada

Call:  988         Text:  988      https://988.ca/

Note:  When calling 988 from New Brunswick from 8:00 am to 12:00 am (midnight), the call is directly forwarded to

the New Brunswick Addiction & Mental Health Helpline listed below.

Note:  When calling 988 from New Brunswick from 12:00 am (midnight) to 8:00 am, the call is directly forwarded to

the Tele-Care NB  811

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211                              211 New Brunswick                   24/7

Information on social, community, health and government services.

https://nb.211.ca/search/

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1-844-853-0811        Jade Centre - Sexual Assault Support

Crisis Line                Toll Free    24/7

Our confidential sexual assault support line is available at all time for anyone affected by sexual violence, or anyone supporting someone affected by sexual violence within the South Eastern region of New-Brunswick. Offer intervention services to support and accompany survivors of sexual violence;   Raise awareness and educate members of the community on sexual violence prevention;   Defend gender minorities' equality rights so that everyone can live in a violence free society.

https://www.jadecentre.ca

 

506-853-0811           Crossroads for Women Inc.    Moncton, NB

Crossroads provides services for women and children who are victims of family violence. They offer support,

transition shelter, second stage shelter, peer counselling, outreach and referrals to other professional services

offered in the community.

https://crossroadsforwomen.ca/                               E-mail:  admin@crossroadsforwomen.ca

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506-743-1530             Serenity House                          Sainte-Anne-De-Kent, NB

Crisis Line        24/7

Temporary shelter and transitional housing for women and children who are victims of domestic violence. Accommodation and food, support workers.

https://www.centrepreventionviolence.com/         E-mail:   centre@preventionviolencekent.com

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1-855-242-3310        First Nations and Inuit Hope for Wellness Help Line

Toll Free           24/7

https://www.hopeforwellness.ca/

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1-866-925-4419        Canadian Indian Residential Schools Crisis Line

Toll Free           24/7

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1-855-523-8260       Elsipogtog Crisis Centre            Toll Free

Helpline          Mon – Fri   9:00 am – 11:00 pm;      Sat – Sun   4:00 pm – 11:00 pm

Offers support to persons struggling with thoughts of suicide and depression through case management and outreach workers.

Location:          Elsipogtog, NB

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506-743-1530           Violence Prevention Center

Crisis Line        24/7                    7714 Route 134, Sainte-Anne-De-Kent, NB

The Violence Prevention Center is a crisis line available for emergency situations. Staff can help with safety planning,

danger assessment, access to safe housing, long-term mental health therapy and support groups for victims of violence.

https://www.centrepreventionviolence.com/en/    E-mail:  centre@preventionviolencekent.com

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1-877-330-6366        Trans LifeLine          All Ages

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1-800-268-9688       LGBT Youth Line       https://www.youthline.ca/

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1-800-268-7708       Canadian Forces Member Assistance Program

Toll Free           24/7

Advisory & referral service for all personnel and their families  (Veterans Affairs Assistance). The service can provide short-term, confidential, external counseling

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1-800-461-1234        Gambling Information Line for New Brunswick

Toll Free           24/7

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Bridge the gapp        https://bridgethegapp.ca/

Bridge the gapp is an online resource designed to support mental wellness for adults and youth.

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Youth Help Services

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506-382-0298            Atlantic Wellness/Mieux-être Atlantique

Hours:            Mon - Fri     9 am – 5 pm

Offers free counseling for youth age 12-21 who have mental health *concerns. It's staffed with certified counseling therapists and counseling interns. Sessions offered in-person, through phone call, video chat, or text message.

Details:           http://atlanticwellness.org/

Location:        50 King St, Moncton, NB

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506-382-0298             Youth Mental Health Clinic

Sessions:        Mon  3:00 - 6:30 pm;    Thu 12:00 pm - 4:00 pm

Free clinic for youth age 12-21. Staffed by a counseling therapist, counseling interns and a Human Services Support intern. The sessions are 60 minutes long. Appointments for the week are made by Call-in only on Monday between 9:00 am - 12:00 pm. Sessions offered in-person, through phone call, video chat, or text message.

Location:        Atlantic Wellness/Mieux-être Atlantique,  50 King St, Moncton, NB

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506-869-6355             Youth Q.U.E.S.T. Central

Drop-in Hours:    Mon, Tue, Fri   12:00 - 5:00 pm;     Wed, Thu  12:00 - 7:00 pm;     Sun   12:00 - 4:00 pm

This drop-in centre is for youth ages 16 to 24 who are either homeless or at-risk of becoming homeless. Services include: such as information sessions, counseling, employment options, meal preparation, artistic programs, mental health support group and recreational programming.  On-site access to laundry, showers, food, clothing, phone and internet are provided free of charge.

Details:           https://www.facebook.com/YouthQuestCentral

Programs:

QUEST Case Management

Includes Skill Training for several aspects including Anger Management, Stress Management, Social Skills, Problem Solving, Decision Making

Drug Intervention Program

Includes one on one addiction counseling

Location:       199 St George St, Moncton, NB

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506-869-6333            Youth Impact Jeunesse

Youth Impact can offer transitional housing for up to one year, employment and learning assistance, counseling, food, laundry and shower facilities, access to computers, academic upgrading, and some social/recreational activities.

Program:       Transitional Housing

For youth ages 16 to 22 who are homeless or potentially homeless access this program to stabilize and change their lives.

Details:          https://youthimpact.org/

Location:       536 Mountain Rd, Moncton, NB

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Other Help Services

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506-856-4362             YMCA ReConnect

Hours:             Mon - Thu          8:00 am - 4:00 pm

Provides short-term and long-term assistance through outreach to youth and adults who are homeless or at-risk of being homeless, all in an effort to increase their knowledge of available resources (i.e. food, clothing, shelter, education, ID help, employment and counseling) and to provide support in accessing them.

Location:        Moncton Lions Community Centre, 473 St. George St, Moncton, NB

 

506-384-7283             Salvus Clinic

Hours:           Mon - Thu   9 am - 12 pm;   ! pm - 4 pm

Fri                9 am – 12 pm

Provides access to primary health care to those within our area suffering with issues relating to poverty, mental health and addictions.

Location:       1116 Mountain Rd, Unit 4 Moncton, NB

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506-859-9616             Ensemble Greater-Grand Moncton

Hours:            Mon           9:00 am – 3:30 pm

Tue – Fri    8:30 am – 3:30 pm

Mission: Alleviating complex social challenges. Vision: Through empowerment and hope, build a community that fosters diversity, inclusion and health. We work to: Reduce harm; a nonjudgmental approach that recognizes drug use exists and so attempts to minimize the harms and risks associated with drug use. Promote and support the development of ‘safe’ environments throughout the region for lesbian, gay, bi-sexual, transgender, two-spirit, and questioning (LGBTQ) citizens. Help improve the quality of life for persons infected and affected by HIV/AIDS and help reduce the spread of HIV and other STIs, through education and prevention programs.

Info:               https://ensemblegm.ca/             https://www.facebook.com/ensemblemoncton/

E-mail:          general@ensemblegm.ca

Location:       80 Weldon St, Moncton, NB

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Support Services for Peers/PWLE

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1-888-768-2488        Warm Line    1-416-960-9276                                                                                                                              7 days/week    4:00 pm – 12:00 am ET

Employees on the Warm Line all have lived experience of mental illness and use this lens to provide peer support to those who use the Warm Line services. Individuals can receive support by speaking on the phone, texting or chatting online. The Warm Line is available for anyone who is 18 and older, looking to connect when feeling lonely, isolated or in need a friendly chat.

By:                 Progress Place

Details:         https://www.progressplace.org            https://www.warmline.ca/

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On-Line                    Mental Health Courses 

Welcome to Well Central, the Virtual Recovery College for those seeking better mental health, well-being and support in recovery.

Designed to support you on your personal path, Well Central’s Virtual Recovery College is a self-directed, web-based online channel with free interactive courses that empower individuals to take control of their recovery and well-being.

Courses:        Well-being Course;   Recovery 101;   Overcoming Loneliness and Isolation;   Developing Self Compassion

By:                  Well Central

Details:          https://wellcentral.ca/

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506-533-9100            Community Connections Beausejour

Hours:           Tue    3 – 4 pm              English

                      Thu   10:30 – 11:30 am   French

Drop-in group to help with social isolation. There are many topics covered as well as outside professionals that come to offer services for the mind and body.

Location:      Centre Courage Centre, 66 Calder St, Shediac, NB

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506-857-0014             Ergon Inc Life Centre

Hours:           8:30 am - 4:30 pm        Monday - Friday

Provides support for participants in their individual recovery journey to identify individual goals and develop action plans.

If employment is a desired goal, the life centre staff will be able to provide you with Workplace Essential Skills Training, Employability Training and Pre-Employment Training.

Location:      145 Traynor St, Riverview, NB

Contact:        506-857-0014     ergoninc@rogers.com

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506-854-7229             Alternative Residences Alternatives  (ARA)

ARA is a non-profit organization that provides housing and support options for people living with mental illness in the area. These include 24 hour Group Residences, shared accommodations, and independent living apartments.

Info:              http://www.alternativeresidences.org/

Location:      1144 Amirault Street, Dieppe, NB

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506-854-3499            EmployAbility NOW

Help with employment needs, resume, job search assistance and preparation for workplace integration.

Location:      15 Flanders Court, Moncton, NB

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Activity Centers for Peers/PWLE

 

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506-857-1340       Groupe de support emotionnel         (Fr)

Drop in center and activities.

Hours:           Mon - Fri     1:00 – 4:00 pm;      Wed   6:00 - 8:00 pm

Location:      96 Norwood Ave, 3rd Floor, Room 300A, Moncton, NB

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506-859-6975      Our Place/Chez Nous Activity Centre Inc.

Offers recreational and social activities, education, and support for adults with mental health issues.

Hours:          Mon - Thu     12:00 – 4:00 pm

Details:         http://www.opcn.ca/

E-mail:         ourplace@bellaliant.com

Location:      295 High St, Moncton, NB

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506-536-7475      Daybreak:  Tantramar Peer Support and Activity Centre

Offers a range of daily, weekly and monthly mental health activities, education and support groups.

Details:         http://www.daybreaksackvillenb.com/

E-mail:         daybreaksackville@gmail.com

Location:      62 Main St, Sackville, NB

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Support Groups for Family/Friends

 

The Compassionate Friends of Southeastern New Brunswick

Self-help group for bereaved parents of all ages who have experienced the death of a child.

Details:         Provide in-person meetings upon request.

                      https://tcfcanada.net/chapters/new-brunswick/

Location:      Moncton Area, NB

Contact:        Janice   506-232-1950  or  Paulette   506-204-8919

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Drop-in Grief Support Group

Time:            6:30 pm – 8:00 pm          Meetings on 1st Thursday of month

By:                Hospice Southeast New Brunswick

Details:        https://hospicesenb.ca/   Community Calendar

Location:      Lions Club, 156 Pleasant St, Moncton, NB

Contact:       506-797-0011        E-Mail:     info@hospicesenb.ca

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Grief and Bereavement Support Group Program                              7 weeks

If you are experiencing the loss of someone special and would like to gain tools for dealing with your grief, join us for this free and confidential program.

Time:           6:30 pm - 8:00 pm            Meetings weekly on Thursday

Details:        https://www.facebook.com/hospicesenb     https://hospicesenb.ca/   Community Calendar

By:                Hospice Southeastern New Brunswick      

Location:     Lions Club, 156 Pleasant St. Moncton, NB

Contact:       506-797-0011       E-Mail:  info@hospicesenb.ca

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Griefshare Program                                                 506-857-2293        13 weeks                    Sundays          7:00 pm

Members can learn about the grieving process and renew their hope for the future. The members can come individually or in

group for grieving the death of someone close to them. They can learn about the grieving process and renew their hope for the future.

Location:      Moncton Wesleyan Church, 945 St. George Blvd, Moncton, NB

Contact:        506-857-2293    Bonnie Keith    bkeith@mw.church

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Grief and Loss Recovery Program                          506-859-8114          8 weeks

By:                Canadian Mental Health Association, 235 Lutz St, Moncton, NB

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Empowering Families Affected by Psychosis

On-Line        Program          Canada

This course is for people who have a friend, relative or loved one with psychosis.

By:                 camh - Centre for Addiction and Mental Health

Link:             https://moodle8.camhx.ca/moodle/course/view.php?id=16

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Mental Health Programs

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506-856-2444    Addiction & Mental Health Services

81 Albert St, Moncton, NB

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Crisis Worker                                                                    506- 856-2444

Mon - Fri        8:30 am - 4:30 pm

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Services

Individual Therapy, Case Management, Psychoeducational Programs, Group Therapy, Psychiatric Treatment, Early Psychosis Program, Injectable long-acting medication, Occupational Therapy Services, Human Services Counselor, Concurrent Disorders Program, Early Psychosis Program

Addiction Counselors, FACT Team

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Programs - Mental Health                                              506-856-2444

Taking Charge     Recovery Group Programs      (1/3)    8 sessions     Weekly

Taking Action      Recovery Group Programs      (2/3)  12 sessions     Weekly

Taking Care          Recovery Group Programs     (3/3)    6 sessions     Bi-weekly or monthly

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After-Hours Psychiatry Clinic

Provides psychiatry services for children/youth and adults. Patients referred to the clinic receive comprehensive psychiatric assessments, diagnoses, treatment plans, medication management and more. It is an appointment-only clinic. Patients must be referred through their family physician or primary care provider.

By:                  Horizon - Addiction & Mental Health Services

Hours:            6:00 pm to 9.00 pm       Tuesdays and Thursdays

10:00 am to 4:00 pm      Every second Saturday

Location:        234 Reade St, Moncton, NB

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506-862-4144    Réseau de Santé Vitalité - Centre de Santé Mentale Communautaire

(4th floor), 81 Albert St, Moncton, NB

Mon - Fri        8:00 am - 4:30 pm

Can offer in-person, by phone or virtual appointments with a social worker or nurse who can help you to navigate any mental health crisis situation and refer you to other community resources.

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506-859-8114     Canadian Mental Health Association

Location:       235 Lutz St, Moncton, NB

E-mail:          Moncton@cmhanb.ca

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Programs for Peers:

Your Recovery Journey                    Sessions:    (8)

This program focuses on empowering people to manage their own treatment and recovery journey. This group consists of an educational element and support group element and is based on the peer-support model. Program is open to anyone in the community with mental health and/or addiction issues.

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Programs for Families & Friends:

Engaging Families in Recovery      Sessions:   (10)

A ten-week education and support program designed for individuals who are caring for a loved one with mental illness. The goal of the program is for caregivers / loved ones to feel better equipped with various coping skills and knowledge of how best be a supporter and caregiver in ways which are healthy and effective for all parties.

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Other Programs

Anxiety & Depression Program (12);  Bipolar Program (12);  Trauma/PTSD Program (8);  Anger Management/Emotional Regulation (10);  Mindfulness Program (En) (8);  Postpartum Support Group (10);  From Dependency to Recovery (8);  Living Life to the Full (55+) (8);  Kids Have Stress Too (3);  Grief and Loss Recovery Program (En)  (10);  Grief and Loss Recovery Program (Fr) (10);  Art Therapy Program (?)

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Mental Health Assessment

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506-760-4000         Assessment Unit / Forensic Psychiatry

Youth Psychiatric Unit (separate unit) Ages 12-18

12 beds   (8 for treatment, 4 for forensic assessments for the courts)

Restigouche Hospital Center, 63 Gallant Drive, Campbellton, NB